Booking Terms & Conditions
At Kunab Motors, we are committed to providing safe, reliable, and professional transportation services. To ensure a smooth experience for both our clients and chauffeurs, we kindly ask that you review and agree to the following terms before making a booking:
1. Advance Notice
All bookings must be made at least 24 hours in advance to guarantee availability.
2. Geographical Coverage
All rates listed apply within Lagos only. Bookings outside Lagos will be subject to negotiation and additional charges.
3. Payment Terms
A 50% upfront payment is required to confirm your booking.
The remaining balance must be paid in full before the service begins.
4. Cancellation Policy
Cancellations made 12 hours or more before the booking time will not attract a fee.
Cancellations made within 12 hours of the scheduled booking will attract a 25% cancellation fee.
5. Fuel Policy
For chauffeur-only bookings, clients are required to provide fuel for the duration of service.
For chauffeur + fuel packages, Kunab Motors will cover the fuel costs as part of the service.
6. Vehicle Use
Our vehicles must only be used for pre-agreed purposes (e.g., airport transfers, events, city tours, logistics). Unauthorized use is strictly prohibited.
7. Damage Responsibility
Clients are responsible for any damages to the vehicle caused by misuse, neglect, or violation of agreed terms during the hire period.
8. Security & Safety
All our chauffeurs are trained and verified for professionalism and safety.
For overnight or multi-day event bookings, clients must provide a secure parking area and a rest zone/changing area for the chauffeur.
9. Geographical Coverage
Standard rates apply within Lagos.
Bookings outside Lagos are available and will be subject to separate negotiation depending on the distance and destination.
10. Logistics Services
For logistics bookings, clients must provide accurate details of pickup and drop-off locations, as well as a clear description of the items to be transported. Kunab Motors will not be liable for damages arising from inaccurate or incomplete information provided.
11. Agreement
By confirming a booking with Kunab Motors, clients acknowledge that they have read, understood, and agreed to these terms and conditions.